How to Check Your CEB Bill Online
Checking online is a one-time setup, then a 30-second login: register on CEB Care with your NIC and email → add your account number → open Bill Inquiry. Your current bill, past bills and outstanding balance are all there. Here is the full walkthrough.
Step by step on cebcare.ceb.lk
- Open cebcare.ceb.lk in your browser (or install the CEB Care app — the steps are the same).
- Choose Register and fill in your details — CEB asks for your National Identity Card (NIC) number and an email address.
- Complete the verification CEB sends you, then log in with your new account.
- Choose the option to add an account and enter your electricity account number — it is printed at the top of any paper bill.
- Open Bill Inquiry for that account. Your current bill, bill history and outstanding balance are shown.
- From the same account you can also pay the bill, register for e-bills and report breakdowns.
If something goes wrong
- NIC or email rejected: the details must match CEB's records for the connection. If the connection is in a landlord's or previous owner's name, register with that person's details or ask CEB to update the records.
- Account number not accepted: copy it exactly from the bill, without spaces. Still stuck? Call 1987.
- Bill not visible yet: bills appear after the meter reading for your area is processed. The SMS statement (REG to 1987) often arrives the same day.
Prefer no login at all? The SMS bill service covers the monthly amount, and the calculator estimates any month from your units.
Frequently asked questions
How do I check my CEB bill online?
Go to cebcare.ceb.lk, register once with your NIC and email, log in, add your electricity account number, and open Bill Inquiry. Your current bill, past bills and outstanding balance are shown there. The CEB Care app works the same way.
How do I check my CEB bill balance online?
In CEB Care, Bill Inquiry shows the current bill and the total outstanding balance including any arrears. That figure — not the SMS statement — is the full amount you owe.
What do I need to register on CEB Care?
Your National Identity Card (NIC) number, an email address, and your electricity account number from a bill. Registration is one-time; afterwards you only log in.
How can I check my CEB bill on my phone?
Install the CEB Care app and log in with the same account — bills, balance and payment are all in the app. Or register your mobile for SMS bills by sending REG and your account number to 1987.
Why can't I see my latest bill on CEB Care?
The bill appears after your area's meter reading is processed for the month. If neighbours have bills and yours is missing after a few days, contact CEB on 1987 with your account number.